Privacy Policy

Overview

Scrub Club (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scrubclub.com or use our cleaning services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Request a quote or book cleaning services
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or blog updates
• Leave reviews or testimonials
• Participate in surveys or promotions

This information may include:

• Name and contact information (phone, email, address)
• Home details (size, special cleaning needs, access instructions)
• Payment information (processed securely through third-party providers)
• Communication preferences
• Service history and preferences

Information Automatically Collected

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information
• Device and operating system information
• Location data (general geographic area)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website functionality
• Provide personalized content and advertisements

How We Use Your Information

We use collected information to:

• Provide and improve our cleaning services
• Process bookings and payments
• Communicate about services, scheduling, and updates
• Send marketing communications (with your consent)
• Respond to customer service requests
• Analyze and improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized access

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

• Payment processing
• Email marketing services
• Website hosting and analytics
• Customer relationship management
• Background check services for employees

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission (SSL encryption)
• Limited access to personal information on a need-to-know basis
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information
• Opt-out: Unsubscribe from marketing communications
• Consent withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@scrubclub.com or (612) 655-0024.

Marketing Communications

You may opt out of marketing emails by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at hello@scrubclub.com
• Calling us at (612) 655-0024

You will continue to receive service-related communications necessary for our business relationship.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Including notice in our service communications

Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: